Frequently Asked Questions (FAQ)
Q1: Does the monitor come with a stand or case?
Yes. All PixGo portable monitors include a magnetic smart cover and a foldable desktop stand that functions as a foldable stand.
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Q2: What devices are compatible with this monitor?
Our monitors work with most laptops, smartphones (USB-C with video output), gaming consoles (Switch, PS5, Xbox), and tablets.
Note: For iPhones and older devices, adapters may be required.
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Q3: Is this plug-and-play or do I need to install drivers?
Yes – it’s plug-and-play. No drivers or software installation needed for most devices. Just connect via USB-C or HDMI.
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Q4: How do I claim warranty or request a return?
Simply email us at **contact@pixgo.com.au** with your order number and issue details. We’ll guide you through the process.
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Q5: Do you ship internationally?
Currently, we ship within Australia only. International shipping will be available soon — stay tuned!
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Q6: What’s included in the box?
- 1× PixGo Portable Monitor
- 1× Magnetic Smart Cover (foldable stand)
- 1× Foldable Desktop Stand
- 1× USB-C to USB-C Cable
- 1× Mini HDMI to HDMI Cable
- 1× USB-A to USB-C Power Cable
- 1× User Manual
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Need more help? Reach us anytime:
📧 contact@pixgo.com.au